After the package has been generated, a summary will be displayed and your browser will download a ZIP file containing the diagnostic package. The package will take several minutes to create. Under Support, click Create Diagnostics Package.Double-click the name of the computer you want to generate the diagnostic package for.If Workload Security cannot reach the agent remotely, or if the agent is using agent-initiated activation, you must create the diagnostic package directly from the agent. Workload Security must be able to connect to an agent remotely to create a diagnostic package for it. memory dumps (Windows) or core dumps (Linux,, AIX)Ĭreate an agent diagnostic package via Workload Security. ![]() a screenshot of Task Manager (Windows) or output from top (Linux) or prstat (Solaris) or topas (AIX).Your support provider may also ask you collect: ![]()
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